A Quick 99 second guide to Managed Print Services

What are Managed Print Services?

Managed Print Services (MPS) refers to outsourcing a company's printing needs to a third-party provider. While you have as many physical printers on your premises that you requires, we provide the printers and consumables for a monthly fee rather than a large upfront purchase. Overall, MPS can help companies save money, improve efficiency, and enhance security and sustainability while providing predictable budgeting and better visibility and control over printing operations.

There are many benefits to using MPS, including:

Reduced Costs: MPS can help companies save an average of 20-30% annually on printing costs. 

Fleet Consolidation: MPS providers can consolidate the company's printing fleet to Brother HL model printers that all use the same toner/drums, reducing the need for multiple types of toners and drums.

OEM Supplies: MPS providers supply Original Equipment Manufacturer (OEM) toners/drums to ensure compliance with guidance from the ICB/CSU.

Save Staff Time: MPS can help save staff time dealing with printer-based issues and looking for the cheapest toners/drums, allowing them to focus on day-to-day tasks.

Streamlined Processes: MPS can streamline printing processes and workflows, improving efficiency and productivity.

Reduce Carbon Footprint: MPS can help reduce a company's carbon footprint by implementing eco-friendly printing practices and reducing paper waste.

Preventative and Proactive Service: MPS providers offer remote and onsite support from fully trained engineers with primary care background to prevent and resolve printer issues.

Monitoring of all Printers: MPS providers can monitor all printers, including those USB-connected to PCs, for toner/drum replenishment through the BO Agent.

Onsite and Remote Support: MPS providers offer onsite and remote support with strict Service Level Agreements (SLAs), with an average support call time of 4 hours and 23 minutes.

Automated Replenishment: MPS providers offer automation around the replenishment of supplies through BO Agent software, delivering them with the name of the room/printer in which they are required when the threshold of 9% remaining is triggered.

Remote Billing: All billing is done remotely, eliminating the need to request manual meter reads.

Improved Information Security: MPS can improve document security by implementing secure printing processes, reducing the risk of confidential information falling into the wrong hands. Regular firmware updates help improve information security.

Budget and Cost Planning: MPS supports budget and cost planning through operational leasing (fixed costs) and quarterly usage invoices (variable based on true usage).

No Minimum Quarterly Print Volumes: Companies only ever pay for what they use, with no minimum quarterly print volumes required.

Hot Swap Printers: MPS providers supply hot swap printers at no cost to the company, ensuring that printing operations continue uninterrupted in case of printer issues.